75. Expert Interview: Employee Recognition– Making It Real
Paul White, PhD
Dr. Paul White, psychologist, specializes in the language of authentic appreciation, and how to express it meaningfully to others. He is co-author of three books and co-creator of the Motivating by Appreciation Inventory, which have been used by corporations, colleges and universities, medical facilities, schools, non-profit organizations, and government agencies.
Employee Recognition–Making It Real
Why most employee recognition programs don’t work, and what you can do about it.
Why Is This Important?
Feelings of being unappreciated are cited by 79% of people that leave an organization voluntarily. Companies have responded by creating employee recognition programs. “The problem is, they’re largely viewed as inauthentic and disingenuous, just sort of going through the motions,” Dr. White explains. The key: learning the language of appreciation.
What Are the Key Lessons Learned Here?
A sense of being appreciated dramatically changes attitudes and behavior, but people do not perceive appreciation in the same ways. Employee recognition must be individualized, based on an understanding of each person’s uniqueness. Often the most important recognition comes from co-workers, underling the value of a work environment which values individuals.
On His Bookshelf
The Five Love Languages: The Secret to Love that Lasts, by Dr. Gary Chapman (http://amzn.to/1Ne925E)
The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People, by Gary Chapman and Dr. Paul White (audiobook) (http://amzn.to/1TyNJvi)
Rising Above a Toxic Workplace, by Gary Chapman and Paul White (audiobook) (http://amzn.to/1Pam5DR)
Connecting With Paul White, PhD
Dr Paul White
Will send listeners a free code to take the Motivating By Appreciation Inventory. Mention this podcast in an email to: firstname.lastname@example.org
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