36. Making Work-Life Balance Happen
Thirty-eight years ago, Mary Brown started a pioneering company to set up corporate childcare centers at the workplace. In the 1970s, work-life balance was a novel idea. Over the years as her company has continued innovating, Mary has followed her passion and love for people, helping thousands along the way.
How Did You Start Using Your Talents?
Beginning in social work in Boston, Mary moved to Atlanta to a child development center. She applied her skills and passion for service, joining with a handful of consultants nationwide in selling major companies on the idea of providing on-site childcare for employees. Gradually, major corporations got on board.
The Most Impactful Turning Point?
In 1977, there were no hard data available to build a business case for on-site childcare. Occasionally advocates were tossed out of boardrooms—sometimes labelled socialists—but Mary and colleagues gradually convinced progressive employers the plan would be good for employee morale and business, building her own profitable business along the way.
The Most Powerful Lessons Learned?
Listening to customer feedback and suggestions consistently provided ideas for new services and improvements. Often Mary’s clients would see a need before her company did. “I wouldn’t have come up with half of the services we offer if I wasn’t able to hear what the clients wanted,” Mary said.
Connecting With Mary Brown
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